You have inventory to move, customer transactions to process, and buyers to keep happy. Why spend your team’s critical time and precious operational resources worrying over your IT infrastructure? With the right managed service provider, you can rest easy that all your daily IT tasks are covered—so you can focus on scaling sales and driving growth. At Pixel Ignite, we understand the unique demands of managing IT in a fast-paced omni-channel retail environment, whether it is maintaining your point-of-sale (POS) systems or ensuring that your e-commerce platforms are being properly patched and secured. Let us help you keep your registers ringing and create an IT infrastructure plan you can scale on.
Your local retail IT resource, on-site and on-call
Pixel Ignite offers our clients the best of both worlds: locally based infrastructure engineers, dedicated service staff, and strategic vCIOs (virtual Chief Information Officers) who manage your retail roadmap and service calls, backed up by a national network of highly trained specialists. Your entire storefront network will be covered by US-based, certified technicians at any hour.
Your dedicated vCIO will conduct continuous strategic assessments, vulnerability gap analysis, and robust project management for your retail IT networks. They ensure our retail clients have the secure data capacity, omni-channel software configurations, and multi-layered cybersecurity solutions required to protect customer transactions, whether that is on the sales floor, in the warehouse, or in the corporate office.
Retail IT services, delivered at scale
How much crucial time do you spend managing point-of-sale downtime when systems disrupt customer checkouts? How much sales revenue do you lose due to slow, unsecure e-commerce or store-to-cloud connections? Pixel Ignite can help you resolve the complex technological vulnerabilities that are actively interfering with your transaction flow.
Our local service technicians can deploy on-site whenever needed, handling complex POS terminal installations and digital signage maintenance. We configure your systems correctly the first time, setting your retail brand up with the secure infrastructure, enterprise-grade inventory software, and networking solutions that seamlessly integrate all your commerce technology.
Our IT services for modern retail
- US-based, 24/7 support desk for store staff
- Multi-store network architecture and secure guest Wi-Fi
- POS software, CRM, and inventory platform management
- Storefront hardware procurement and rollout logistics
- Structured cabling and cloud-based store VoIP systems
- On-site register, kiosk, and digital signage maintenance
- Real-time data synchronization and cloud backup solutions
- PCI-DSS compliant retail cybersecurity stacks
Secure your customer transactions while you improve your retail productivity
With our retail-focused managed service packages, we handle all infrastructure complexities for you. No more losing critical checkout hours navigating multi-platform disputes or tracking down siloed support channels while your storefront networks are down. We secure your entire omni-channel ecosystem.